Contacts

 For questions about vacancy / property showings / leases: call Karyn Taylor at (423) 762-3640 or email Karyn@rentscenic.com 

 For accounting or billing questions call Mary Hoppe at (423) 667-4118 or email Mary@rentscenic.com

 Repair requests in the Chattanooga area are handled thru Karyn Taylor, our Property Manager, by simply emailing her the info at Karyn@rentscenic.com, or texting at (423) 762-3640. 

If there is an emergency for water leaks,  plumbing  backups,  extreme  temperature  conditions,  or electric shock risk, contact the appropriate licensed contractor listed  below.   Please also notify us so we can follow up to make sure everything is paid for correctly.

For Emergency Electric repairs : Mr. Electric (423) 800-8586

For Emergency Plumbing/Septic repairs: Southeast Total Service (423) 822-1512

For Emergency HVAC repairs: Malone Heat and Air (423) 624-6647

 The property manager, and the contractors working on repairs determine if cause was from normal wear and tear or not. Those bills caused from negligence, abuse, or failure to comply with items specified in lease will be billed to the tenant. 

We utilize Zillow.com's Zillow Rental Manager to gather information about applicants, along with background and credit checks. Serious applicants pay $29 directly to Zillow when applying.  Making sure private information only gets viewed by those needing to see your private information. And better yet - there is no point deductions from your credit rating, because you are the one requesting the report. On our end we see which people are the most motivated because we are notified when the credit report and application information has been completed. 

When our properties are open for application, we will list those addresses on Zillow.com and the "Apply now" button will become active. Zillow has partnered with Experian and Checkr to provide tenant screening. Our view of your sensitive data is limited, and this way also eliminates our need to gather and secure applicant data. Once all the application data is completed, we are notified that the information is ready for review to be considered for a lease.

See Zillow Rental Application FAQ for the Zillow.com service.